Listening to clients and using our combined market expertise and nimble, disciplined, underwriting approach we have built a unique book of products that meet bespoke needs. We seek to cover risks where we can generate innovative, tailored and mutually beneficial solutions. Our lines to date include asset – backed non-payment (both tangible and intangible assets), e-cat, mortgage indemnity, political risks, structured credit, title, tax indemnity and surety.  We offer significant capacity and work with our broking partners to design innovative bespoke solutions to clients needs – both directly and via our sponsorship of MGAs including through our incubator, Pine Walk.



  • Bespoke is a specific risk transfer opportunity often driven by regulatory capital relief, capital efficiency or transaction facilitation versus more traditional drivers of insurance procurement
  • Customised modelling and wordings that closely define that exposure



  • Highly specialised models and policy wordings, tailored to the risk profile and driven by extensive data history
  • Low and stable attritional loss exposure
  • Carefully defined tail loss exposure
  • Little/no correlation to peak catastrophe perils so highly capital efficient


  • Fidelis MGU sets and leads the terms and conditions with embedded intellectual property and barriers to entry
  • Each bespoke transaction requires an understanding of the specific risk driver
  • Strong engagement with counterparties and technical expertise is key

Our team

  • Richard Coulson

    Richard is Deputy Group CUO and CEO of Insurance at Fidelis MGU. Rich Coulson joined Fidelis Insurance in 2015. With fifteen years of insurance industry experience, including both underwriting and broking, Rich joined Fidelis from RK Harrison, where he was Executive Director of Political Risk, Structured Credit and Surety. His early career was spent at MMC Capital and Marsh, where he focused on structuring alternative risk transfer, and captive solutions. After Marsh, Rich spent three years at Hiscox underwriting the company’s space and satellite and offshore energy books – winning the Hiscox Award for Innovation whilst there, before returning to broking and serving as a partner at JLT, specialising in Credit and Political Risk. Rich was elected a fellow of both the Chartered Institute of Insurers and Chartered Institute of Risk Management eleven years ago and during his career has also won the IRM Award for Risk Analysis excellence and an ABI Young Insurer of the Year award – recognising his work on developing innovative new products within the insurance industry. Rich is a member of the Executive Committee.

    Email: [email protected]
    Phone: +44 203 846 6072

  • Key Contact - Ireland
    Simon Crone

    Simon is Head of Partnership Underwriting and EEA CUP at Fidelis MGU. Simon joined Fidelis Insurance in 2019 from AmTrust where he was the Chief Underwriting Officer for the Mortgage & Credit division. Simon has over 20 years of experience in insurance in a variety of roles ranging from underwriting to operations to project management. Previously he was at General Electric and Genworth Financial. Simon holds a Masters of Engineering from the University of Cape Town.

    Email: [email protected]
    Phone: +44 7710 513217

  • Savannah Thompson

    Savannah is Head of Political Risk at Fidelis MGU. Savannah joined Fidelis Insurance in 2017 where she has worked across all Bespoke & Specialty Lines of the business, as well as Property Reinsurance, specifically in North America. Savannah graduated from Queen’s University, Belfast in 2017 with a Master’s degree in Violence, Terrorism & Security.

    Email: [email protected]
    Phone: +44 203 846 6091, +44 7824 811 130

  • Daniel O'Connell

    Daniel is Head of Bespoke at Fidelis MGU. Daniel joined Fidelis Insurance in June 2023 after 10 years at AXA XL where he was latterly Global Head of the Crisis Management divsion. Prior to joing AXA XL, Daniel was a terrorism underwriter at Hiscox and began his career at Willis.

    Email: [email protected]
    Phone: +44 7825781941

  • Mel Puskar

    Mel is Head of Asset Backed Finance and Portfolio Credit Underwriting at Fidelis MGU. Mel joined Fidelis Insurance in 2019 from AmTrust where she was an Underwriter for the Mortgage & Credit division. Mel has nearly 15 years of experience in insurance in a variety of roles ranging from risk management, pricing and underwriting. Previously Mel was at HSBC and Genworth Financial. Mel holds a degree in Applied Statistics and Mathematics.

    Email: [email protected]
    Phone: +44 203 846 6097, +44 7823 346 972


  • Gary Redmond

    Gary is Head of Terrorism at Fidelis MGU. Gary Redmond joined Fidelis Insurance in 2020 from Zurich where he worked in New Business Underwriting dealing primarily with Property & Casualty lines. Prior to this he worked for Aon in their Global Inwards Team where he held a position on their EMEA Board of “Millennials”. He graduated from DIT with a BA in International Business & Chinese Language.

    Email: [email protected]
    Phone: +353 1 566 8097, +353 87 172 8009

  • Hannah Charnaud

    Hannah is Deputy Head of Marine at Fidelis MGU. Hannah joined Fidelis Insurance in 2018 and has worked across several Bespoke & Specialty Lines of business, as well as Property Reinsurance. Prior to joining Fidelis Insurance, Hannah completed the Lloyd’s graduate scheme and holds a BA degree in Spanish and Portuguese from the University of Manchester.

    Email: [email protected]
    Phone: +44 203 846 6109, +44 792 057 7223

  • Seán Harty

    Seán is EEA Deputy CUO at Fidelis MGU. Seán joined Fidelis Insurance in April 2020. He has over 6 years’ experience in the insurance and reinsurance industry. He most recently worked with ffh Management Services (Fairfax company) where he held Reinsurance Technician and Team Leader roles. Seán also completed a 24 week intercompany rotation programme in London with Advent Syndicate in 2017 with the Exposure Management and Casualty Treaty teams. Seán graduated from the University of Limerick in 2013 (BBS degree majoring in Risk Management and Insurance) and holds the Diploma in Insurance from the Chartered Insurance Institute.

    Email: [email protected]
    Phone: +353 1 566 8082, +353 87 170 6456

  • Will Hardie

    Will is a Partnership Underwriter at Fidelis MGU. Will joined Fidelis Insurance in December 2022 , Will started his insurance career at Chaucer in 2014 as an Underwriting Analyst before moving to AIG where he spent three years progressing from Junior to Senior Underwriter. Will then spent a year at Simply Business, assisting in a transition period for the in-house MGA whilst managing their Professional Indemnity and Landlord Property books of business, before moving to White Bear Managers in 2020 to work as their MGA Portfolio Manager, with a focus on Energy, Aviation and Construction classes of business.


    Email: [email protected]
    Phone: +44 743 583 1791

  • Sinéad Cunningham 

    Sinéad is an Assistant Underwriter at Fidelis MGU. Sinéad Cunningham joined Fidelis Insurance in June 2021 as an Underwriting Assistant. Prior to this, Sinéad worked at AXIS Capital in Dublin as an Underwriting and Operations Intern. Sinéad graduated from the University of Limerick in 2021 with a Bachelor of Business Studies honours degree with a major in Risk Management and Insurance.

    Email: [email protected]
    Phone:  +353 1 566 8020 


  • Lorena Casserly

    Lorena a Portfolio Credit Analyst at Fidelis MGU. Lorena joined Fidelis Insurance in June 2022 as a Portfolio Credit Analyst. Prior to joining Fidelis Insurance, she worked as a Finance Business partner and Data Analyst. Lorena hold a MSc in Investment and Quantitative Finance from Westminster University.

    Email: [email protected]
    Phone: +44 788 798 2328

  • Cathal Ruane

    Cathal is an Underwriting Assistant at Fidelis MGU. Cathal joined Fidelis Insurance in 2022. Prior to joining Fidelis, Cathal worked in the renewals team at Arachas Corporate Brokers. Cathal holds an honours degree in Risk Management and Insurance from the University of Limerick. 

    Email: [email protected]


  • Kennedy Anderson

    Kennedy joined Fidelis October 2023 stepping into the role of Partnerships Underwriting Assistant from IQUW where she worked On the Delegated Authorities team taking on all side of the operations. Before that she spent some time at Axis on the DA audit team. Kennedy’s academic background includes a focus on Festival and Events Management at Edinburgh Napier University.

    Email: [email protected]
    Phone: +44 792 020 6725

  • Conor Pearson

    Conor is an Underwriting Assistant at Fidelis MGU. Conor joined Fidelis Insurance in 2022. Prior to Fidelis Insurance, he worked for Axis Capital as a control operations and DUA intern. Conor graduated from the University of Limerick with a Bachelor of Business, majoring in Insurance and Risk Management.

    Email: [email protected]

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